Brookline Homes was founded on strong family values with an emphasis on its unwavering Customer Promise.
The Brookline Customer Promise to each homeowner:
“We promise to…”
Treat you as a member of our family.
Provide a pleasurable buying experience.
Build a home of great quality and value.
Provide exceptional after closing customer care.
Treat everyone with dignity and respect.
Do what we say we will do – our word is our bond.
We believe our ability to delight our customers starts with a quality team of happy employees, and that is something we would not have any other way. Each member of the Brookline team plays an important role in helping customers achieve their dreams of homeownership. From designing beautiful and functional floorplans to executing and bringing the dream to life, every step is done with the customer in mind. This serves as motivation to each of us to build homes and communities of which we can be proud – a responsibility we hold in the highest regard. When our customers see their home at each stage of construction and smile, we know we have succeeded in delivering exceptional care. We strive to make the home building experience start to finish as incredible as it should be.
With over four decades of home building experience, the Brookline Way is to build with compassion, exceptional value and a supreme commitment to service.
Every Brookline home is designed for functionality and maximizes all usable space to create the most livable, sustainable and inspiring environment for homeowners in every stage of life. The location of each Brookline community is carefully curated for its natural offerings and then complemented with amenities that cater to the needs and desires of future residents.
The Brookline Way means having a partner in building your future home throughout the entire process. From the planning and construction of new homes to living within a Brookline community – we are grateful for our homeowner’s trust and strive to earn and deserve it daily. Brookline Homes’ commitment to its Customer Promise is evident in how the company creates a caring customer experience for each client before, during and well-after the purchase.